What Should I Do? Ex. 5

Listen to the audio again. Fill in all the gaps using words from the word list, then press "Check" to check your answers. Use the "Hint" button to get a free letter if an answer is giving you trouble. Note that you will lose points if you ask for hints!
   blackout      call      fire      hung up      life      operator      power   
Elvira: Last week, we had a in my neighbourhood. I called 9-1-1. The told me to call the Hydro. He quickly. Please, tell me. When should I call 9-1-1?
Police officer: Only 9-1-1 for real emergencies. Use 9-1-1 to save a life, report a or stop a crime.
Elvira: Now I understand. A failure is a problem, but not a matter of or death!